Privacy Policy -

OUR COMMITMENT TO YOUR PRIVACY

At HTE Workforce Connect, we value the privacy of our customers, business associates, and anyone we interact with while providing migration and recruitment services. We’re dedicated to safeguarding your personal data through the following measures:

Adhering to the APPs (Australian Privacy Principles)
Being open and clear about how we handle your information
Gathering only essential data to deliver exceptional service
Explaining potential uses of your personal details
Informing you about any necessary data sharing, including international transfers
Implementing robust security measures to protect your information
Ensuring your data remains accurate, current, and properly disposed of when no longer needed

Our approach to privacy aligns with the Privacy Policy Act 1988 and incorporates changes from the Privacy Amendment (Enhancing Privacy Protection) Act 2012 to ensure compliance with the latest regulations.

We gather information about you to provide you with the best possible service and experience. The information we collect will depend on your relationship with us, whether you are a job seeker, an employer, a referee, or another type of user.

Here’s a breakdown of the information we may collect:

Basic information: To identify you, we may need your name, address, and date of birth.
Contact details: We may collect your phone number, mobile number, email address, work address, and mailing address to reach you.
Identity verification: We might need additional information to confirm your identity.
Professional details: We may collect your employment history, references, and any other relevant information about your work experience.
Personal information: We may also collect information related to your family, personal history, and preferences.
Technical information: We may collect information about your internet connection, browsing activity on our website, and preferences for our services.

We only collect the information we need to provide the specific service you are requesting. We will never collect more information than necessary.

Sharing Information About Others

When applying for jobs or migration, you’ll need to provide basic details about your referees, including how you know them and their contact information.

By giving us information about other people, you’re confirming that:

You have the right to share this information with us.
You’ve gotten clear permission from these individuals to give their details to us for our business needs and services.
You’ve followed the Australian Privacy Principles (APPs) when collecting this information, including making all necessary disclosures under APP 5.
You’ve told these people about our privacy policy, explaining who we are, how we use personal information, and how they can access or correct their information.

For referees, we typically gather information that helps us decide if a job seeker is a good fit for certain positions or types of work. This information also helps meet visa or other requirements for successful migration to Australia. We only collect personal details that are necessary for these purposes.

How We Collect Your Information

As a migration and recruitment agency, the way we gather your personal information depends on your role with us. Whether you are an employer using our services, look for a job, seek to migrate, a referee, or fall into another category, the process might be slightly different.

We usually collect your information in three ways:

Directly from you: This is our preferred method, often through email or other direct communication. We’ll always let you know what information we need and why before collecting it.
When you interact with our website: We might collect information about your browsing activity, like the pages you visit and the type of device you use.
From other sources: In some cases, we might get information about you from third parties, but only if it’s necessary for providing our services or if you’ve given us permission.

Important Note: We only collect your personal information if you’re actively using our services. Simply browsing our website doesn’t involve collecting any personal data. We do use cookies to improve your experience on our site, but these only store anonymous information about your visit, not your personal details.

Transparency is Key:

When we collect your personal information, we’ll always make sure you understand:

Who we are and how to contact us.
Why we need your information.
If there’s a legal requirement for us to collect it.
What happens if you don’t provide it.
Who else might see your information.
How you can access and correct your information.
How to complain if you think your privacy has been violated.
Whether your information might be shared with anyone outside of Australia, and if so, where.

Keeping Your Information Safe

We’ve put strong safeguards in place to protect your personal information. This includes physical security measures like locks and security systems, as well as digital protections such as firewalls and password-protected networks. We also limit access to your information, allowing only those who absolutely need it for their work.

At HTE Workforce Connect, we’re committed to handling your data responsibly. When we no longer need your information, we take steps to either destroy it completely or remove any identifying details. We’re always working to prevent your data from being lost, misused, or accessed by unauthorized parties.

While we do our best to protect your information on our website, it’s important to note that no online data transmission is 100% secure. This is especially true for email communications, which are vulnerable until they reach our secure network. Because of this, we can’t guarantee the absolute security of any information you send us online. However, once we receive your personal information, we’re required by law to protect it according to the Privacy Act. We take these responsibilities seriously and are constantly working to maintain the security and integrity of your personal data.

Keeping Your Information Accurate

We strive to ensure that:

The information we collect about you is accurate and up-to-date when we gather it.
When we use your information, it’s current and correct.
If we share your information, it’s accurate and up-to-date at that time.

Sharing Your Information

We won’t use or share your personal information for any other purpose without your permission, except in rare cases such as:

When the law requires us to
If you owe us money and we need to involve a collection agency
If we suspect illegal activity and need to report it to authorities

We’ll only collect sensitive information with your explicit consent and only if it’s necessary for our migration and recruitment services. If you’re aware we’re collecting information during our discussions, we won’t share it without your permission.

Sometimes, we might need to share your information with overseas partners. When this happens, we’ll do our best to ensure they follow Australian privacy laws. If we can’t guarantee this, we’ll ask for your consent before sharing.

If you agree to overseas sharing:

We won’t be bound by the usual overseas disclosure rules
The overseas recipient might not have to follow Australian privacy laws
They might have to share your information with foreign authorities

Updating Your Information

It’s crucial that your information is correct and relevant for our services. If you’re a job seeker, migrant, or reference, you’ll work directly with a representative. You’re responsible for ensuring your information is accurate and for letting us know about any changes.

If we correct your information that we’ve already shared with another organization, we’ll notify them of the change if you ask us to, unless it’s not practical or legal to do so.

If we refuse to correct your information after you’ve asked us to, we’ll explain why in writing and tell you how to complain about our decision.

We might charge you for accessing your information, but we won’t charge you for requesting access.

Other Websites

Our site might have links to other websites. These sites have their own privacy rules, so it’s a good idea to check them out yourself. We’re not responsible for how they handle your information or their privacy practices.

About Cookies

Cookies are small files that websites put on your computer to remember things about you. They help us understand how people use our site and can make your experience better. They also help us show you ads that might interest you. If you don’t want cookies, you can usually turn them off in your browser settings.

Managing Your Cookies

You’re in control of the cookies on your computer. Here’s how you can manage them:

Browser Settings: Most browsers let you control cookies. You can stop new ones from being added or delete ones that are already there. Check your browser’s help section to learn how.
Popular Browsers: If you use Internet Explorer, Chrome, Firefox, or Safari, you can easily find instructions online for managing cookies.
Third-Party Cookies: Some cookies come from other companies. You can often opt out of these by clicking a link in their privacy policy or contacting them directly.
Cookie Management Tools: There are also tools from organizations like EDAA (EU), Network Advertising Initiative (US), and Digital Advertising Alliance (US) that let you control how your information is used for advertising.

We recommend using these tools along with the information we’ve provided here to manage your cookies.

Updating Our Privacy Policy

We’re always working to improve our services, and sometimes that means we need to update our privacy policy. We might make changes to this policy whenever we feel it’s necessary. So, it’s a good idea to check back here occasionally to see if anything’s new. Remember, we can change our privacy policy at any time, and we don’t need to give you a heads-up before we do.

Your Agreement to Our Data Practices

By accepting this privacy policy or giving us your personal information (or both), you’re telling us that you’re okay with how we handle your data. Specifically, you’re giving us the green light to:

Collect your personal information
Store it securely
Use it for the reasons we’ve explained
Share it with the parties we’ve mentioned

This means you understand and agree to all the ways we’ve described using your information in this policy. It’s like you’re saying, ‘I’ve read what you’re going to do with my data, and I’m fine with all of it.’

Remember, this covers everything we’ve talked about in this privacy policy, so it’s important you’re comfortable with all of it. If you have any questions or concerns, don’t hesitate to ask us before agreeing.